Terms of Service

Effective date: March 20, 2026

These terms govern your use of LoanPro products and services. Please read them carefully before using the platform.

1. Acceptance of Terms

By accessing or using LoanPro services, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Service Scope

LoanPro provides loan operations software, including desktop and web account services. Feature availability may vary by plan and deployment setup.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity performed under your account.

4. Acceptable Use

You must use LoanPro only for lawful business purposes. Misuse, abuse, unauthorized access attempts, and fraudulent activities are prohibited.

5. Subscription and Billing

Paid plans are billed according to your selected billing cycle. Plan prices, inclusions, and limits are shown at checkout and may be updated with prior notice.

6. Data and Backups

LoanPro uses a local-first operational model. Backup responsibility depends on your plan and configuration. You are responsible for verifying your backup setup and retention requirements.

7. Availability and Support

We aim to provide reliable service and timely support. Response and resolution times may vary based on request priority, business hours, and incident complexity.

8. Suspension or Termination

We may suspend or terminate access for violation of these terms, fraudulent activity, or abuse of services. You may discontinue use at any time subject to plan and policy conditions.

9. Limitation of Liability

To the maximum extent permitted by law, LoanPro is not liable for indirect, incidental, or consequential losses arising from service use, downtime, or data handling outside our control.

10. Changes to Terms

We may update these terms from time to time. Continued use of the service after updates means you accept the revised terms.

For questions about these terms, contact us at support@loanpro.tech.