Effective date: March 20, 2026
This policy explains how LoanPro collects, uses, and safeguards your information when you use our products and services.
We collect account information, contact details, subscription and billing data, support request details, and technical diagnostics required for service delivery.
We use information to operate services, provide support, process subscriptions, improve reliability, and communicate important account and security updates.
LoanPro follows a local-first operational model for core desktop workflows. Cloud and web services process data required for account, backup, and support features based on your plan and configuration.
We do not sell your personal information. We may share data with payment providers, infrastructure vendors, and legally required authorities only as needed for service operations and compliance.
We implement technical and organizational safeguards to protect account and service data. You are responsible for securing your endpoint systems, credentials, and local infrastructure.
We retain data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements, after which data is deleted or anonymized where practical.
You may request access, correction, or deletion of personal data where applicable by law. We may require identity verification before fulfilling data requests.
Our web services may use essential cookies and analytics to improve user experience, performance, and security monitoring.
We may revise this policy periodically. Significant changes will be reflected on this page with an updated effective date.