Effective date: March 20, 2026
This policy defines how cancellation requests are handled for trial and paid subscription access.
Users may request cancellation through supported account workflows or support channels. Requests are recorded with a reference ID for tracking.
Trial access can be cancelled at any time. Cancellation may deactivate product access and related trial entitlements.
Paid subscriptions may be cancelled according to the active billing cycle and service terms. Access behavior after cancellation follows current account policy rules.
Where applicable, refund amounts are evaluated based on usage period, billing details, and payment processing deductions under current policy terms.
Before cancellation, users should ensure required exports and backups are completed according to internal retention and compliance requirements.
Cancellation requests are reviewed in business order and priority. Additional verification may be required for payment-linked actions.
This policy may be revised periodically. Updated terms apply from the effective date listed on this page.